At Marlex we understand the quality control standard as an integrated
management system that takes into account the requisites of the
ISO 9001:2008 regulation, health and safety regulations
and the protection of the environment.
This is to be achieved wqith the aim of fostering enterprise, preventive culture
and socially compromised action organised into a sole documentary
system whose main objective is organisational efficiency and excellence.
In order to achieve this, the word Quality must be present in all our acts
and at every level of our decision making processes.
Quality is achieved by thinking as a team and working as a team.
Quality is achieved by transforming each and every one of our individual actions
in daily work into the collective action of a whole team.
This attitude forms both part of a general proceedings and a working
method that answers to our clients requirements and to all legal regulations that apply.
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Internal Personnel
The internal personnel is the first link in the whole service chain.
It must be personnel that is prepared, qualified, devoted, dedicated
and motivated to carry out its mission which is to fulfill the customers
and collaborators requirements.
Its competence lies in taking care of all details that ensure
that requirements are met and its purpose is to put into practice
health and safety regulations as a means of protecting the health
and integrity of people and their working environment.
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Collaborating Personnel
Collaborating personnel is the second link in the service chain.
If a person is unsuitable, untrained or unaware of the risks
pertaining to the workplace, the chain is broken and they
will be unable to prevent accidents or act with the required
celerity or responsibility. Our mission is to seek suitable
collaborators to train them and to motivate them to work efficiently.
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The client
The client is the one who evaluates the competence of our services,
who remunerates our work and is the ultimate and determining link in the chain.
Clients must comply with health and safety regulations, legal norms in existence
and show a readiness to cooperate with Marlex and contracted personnel
to avoid incurring potential damages. The client is the one who has the final say
in judging the quality of our organisation and above all in deciding our future.
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Introduction 
